dior88 Privacy Policy

This Privacy Policy ("Policy") is issued by dior88 ("dior88", "we", "us", "our") and applies to all personal data collected and processed in connection with your use of the dior88 Platform at https://dior88.bid and any associated services. By using the dior88 Platform, you acknowledge that you have read and understood this Policy.

1. About This Policy

1.1 This Policy describes how dior88 collects, uses, stores, shares, and protects the personal data of Members and visitors to the dior88 Platform. It also describes the rights available to you in respect of your personal data.

1.2 This Policy should be read together with the dior88 Terms & Conditions. In the event of any conflict between this Policy and the Terms & Conditions on matters of data processing, this Policy prevails.

1.3 dior88 may update this Policy from time to time to reflect changes in legal requirements, business practices, or Platform functionality. The effective date at the top of this Policy indicates when it was last updated. Continued use of the Platform following the publication of updates constitutes acceptance of the revised Policy.

2. Data Controller

2.1 dior88 acts as the data controller in respect of personal data collected from Members and visitors to the Platform. As data controller, dior88 determines the purposes and means of processing your personal data.

2.2 For data protection enquiries or to exercise your rights under this Policy, you may contact the dior88 Data Protection team via the support channel at [email protected].

3. Data We Collect

3.1 dior88 collects the following categories of personal data:

Category	Examples
Identity Data	Full name, date of birth, national identity number (MyKad), passport number, gender
Contact Data	Email address, mobile phone number, residential address
Account Data	Username, account ID, account preferences, communication settings
Financial Data	Deposit and withdrawal transaction history, payment method details (partial), wallet balance
Gaming Data	Bet history, game session logs, sports wager records, bonus participation history
Technical Data	IP address, device type, browser type, operating system, session timestamps
Verification Data	KYC documents, selfie or photo ID submitted for identity verification
Communications Data	Records of support interactions, live chat transcripts, email correspondence

3.2 dior88 does not process special categories of personal data (such as health data, racial or ethnic origin, religious beliefs, or biometric data) unless strictly required by applicable law, in which case explicit consent will be sought.

4. How We Collect Data

4.1 Directly from you: when you register an account, complete KYC verification, make a deposit or withdrawal, contact support, or update your account settings.

4.2 Automatically through Platform use: via cookies, log files, and similar tracking technologies that record technical and behavioural data when you interact with the dior88 Platform.

4.3 From third parties: from payment service providers processing your transactions (e.g., Touch n Go eWallet, Boost, banking partners), identity verification service providers engaged for KYC purposes, and fraud prevention service providers.

5. Purpose & Legal Basis for Processing

5.1 dior88 processes personal data for the following purposes and on the following lawful bases:

Purpose	Lawful Basis
Account registration and management	Performance of contract
Processing deposits and withdrawals	Performance of contract
Identity verification (KYC)	Legal obligation
Anti-money laundering (AML) compliance	Legal obligation
Fraud detection and prevention	Legitimate interests
Responsible gaming monitoring	Legal obligation / Legitimate interests
Customer support and dispute resolution	Performance of contract / Legitimate interests
Marketing communications (opt-in)	Consent
Platform security and technical maintenance	Legitimate interests
Legal claims and regulatory reporting	Legal obligation

6. Sharing Your Data

6.1 dior88 does not sell, rent, or trade personal data to third parties for commercial marketing purposes.

6.2 dior88 may share personal data with the following categories of recipients where necessary:

• Payment service providers (e.g., Touch n Go eWallet, Boost, banking partners) — to process deposits and withdrawals;
• Identity verification providers — to conduct KYC checks as required by applicable regulatory obligations;
• Fraud prevention and AML screening services — to detect and prevent financial crime;
• Game content providers — limited technical data required to deliver game content and ensure game integrity;
• IT and cloud infrastructure providers — to host and operate the Platform under appropriate data processing agreements;
• Regulatory and law enforcement authorities — where required by law, court order, or regulatory directive.

6.3 All third parties with whom dior88 shares personal data are required to process that data in accordance with applicable data protection law and dior88's instructions.

7. International Data Transfers

7.1 dior88 may transfer personal data to recipients located outside of Malaysia in connection with its global service infrastructure. Where such transfers occur, dior88 ensures that appropriate safeguards are in place — such as data processing agreements incorporating standard contractual clauses or equivalent transfer mechanisms.

7.2 Malaysian Members' financial data is stored on servers within protected environments and is subject to the same access controls regardless of geographic server location.

8. Data Retention

8.1 dior88 retains personal data for as long as necessary to fulfil the purposes described in this Policy, comply with legal and regulatory obligations, and resolve disputes.

8.2 Account data is retained for a minimum of five (5) years following account closure, in accordance with anti-money laundering record-keeping requirements applicable to online gaming operators.

8.3 KYC verification documents are retained for the period required by the relevant regulatory framework, typically a minimum of five (5) years from the date of verification.

8.4 Marketing communications data is retained for as long as you remain opted in to marketing. Following opt-out, your preference is recorded and retained to ensure we do not contact you further without renewed consent.

8.5 Following the applicable retention period, personal data is securely deleted or anonymised such that it can no longer be linked to any identifiable individual.

9. Cookies & Tracking Technologies

9.1 dior88 uses cookies and similar tracking technologies on the Platform. Cookies are small text files placed on your device that help the Platform function correctly and allow dior88 to understand how Members use the Platform.

9.2 dior88 uses the following types of cookies:

• Strictly necessary cookies: required for the Platform to function. These cannot be disabled as they are essential to core features including login session management and security.
• Analytical cookies: used to understand how Members navigate the Platform, which pages are visited, and where errors occur. Data collected is aggregated and anonymised.
• Functional cookies: remember your preferences (e.g., language, display settings) to improve your experience on return visits.

9.3 You may manage your cookie preferences through your browser settings. Blocking strictly necessary cookies will impair Platform functionality, including your ability to log in to your dior88 account.

10. Security Measures

10.1 dior88 implements technical and organisational security measures proportionate to the risk of the data processed, including:

• 256-bit SSL/TLS encryption for all data in transit between your device and the dior88 Platform;
• Encryption of sensitive data at rest, including financial records and KYC documentation;
• Role-based access controls limiting staff access to personal data on a need-to-know basis;
• Regular security assessments and penetration testing of Platform infrastructure;
• Multi-factor authentication requirements for staff with access to Member data systems.

10.2 Notwithstanding the above, no method of data transmission or storage is completely secure. dior88 cannot guarantee absolute security but commits to reporting significant data breaches to affected Members and relevant authorities within the timeframes required by applicable law.

11. Your Rights

11.1 Subject to applicable law and certain exceptions, you have the following rights in respect of your personal data held by dior88:

• Right of access: to request a copy of the personal data dior88 holds about you;
• Right to rectification: to request correction of inaccurate or incomplete personal data;
• Right to erasure: to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations;
• Right to restrict processing: to request that dior88 limits the processing of your personal data in certain circumstances;
• Right to data portability: to receive your personal data in a structured, commonly used, machine-readable format in certain circumstances;
• Right to object: to object to processing of your personal data where dior88 relies on legitimate interests as the lawful basis;
• Right to withdraw consent: to withdraw consent to marketing communications at any time, without affecting the lawfulness of prior consent-based processing.

11.2 To exercise any of the above rights, contact the dior88 support team. dior88 will respond to requests within 30 days. In complex cases, this period may be extended by a further 60 days with notice to you.

11.3 dior88 may require identity verification before actioning a data rights request to protect Member data from fraudulent access requests.

12. Children & Minors

12.1 The dior88 Platform is strictly intended for users aged 21 and above. dior88 does not knowingly collect personal data from persons under the minimum age. Where dior88 becomes aware that personal data has been collected from a person below the minimum age, that data will be deleted promptly and the associated account permanently closed.

12.2 If you believe a minor has registered an account on the dior88 Platform, please notify the support team immediately so that appropriate action can be taken.

13. Third-Party Links

13.1 The dior88 Platform does not contain outbound links to third-party websites as a matter of design policy. However, where payment provider interfaces or third-party game content is accessed through the Platform, those third parties operate their own privacy policies. dior88 is not responsible for the data practices of third-party payment or game providers beyond the scope of data processing agreements in place.

14. Policy Amendments

14.1 dior88 reserves the right to modify this Privacy Policy at any time. Amendments will be published at https://dior88.bid/privacy-policy with an updated effective date. Where changes are material, dior88 will notify active Members via the Platform or by email.

14.2 Continued use of the dior88 Platform following publication of a revised Policy constitutes your acceptance of the updated terms. If you do not agree with any amendment, you should cease using the Platform and contact support to close your account.

15. Contact & Complaints

15.1 For any questions about this Privacy Policy, to exercise your data rights, or to raise a data protection concern, please contact the dior88 team:

Email: [email protected]
Live Chat: Available 24/7 via the in-platform support widget

15.2 If you are not satisfied with dior88's response to a data protection concern, you have the right to lodge a complaint with the relevant data protection authority in your jurisdiction.